EM
Emile M
1 reviews | Active since Jul 2015
21 Jul 2015, 15:57
BAD BAD SERVICE
I have a policy with Oakhurst on my car, of which my premiums is 392.00 per month. This amount and only this amount has been deducted on previous months. On the 2 July Oakhurst deducted 105.00 , 750.00, 98.00, 392.00 all on the same day. I contacted my personal portfolio consultant Phelo Yali and Nomaphelo via email 2 weeks ago I since have received any response. This tells me this is the type of company that just wants to sign you up get your money and dont respect you as long as your money goes to them. I am very disappointed and now thinking of getting service else where.
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Replies (1)Oakhurst Insurance Company's replyOfficial
27 Jul 2015, 14:45Hello emilemaatjan,
We confirm that you have been contacted by the relevant department to assist with your concerns.
The additional products have been cancelled and a refund has been authorised.
Please do not hesitate to contact Sune' in the Resolutions department for any further assistance regarding the matter.
Kind regards.
The Oakhurst Team
We confirm that you have been contacted by the relevant department to assist with your concerns.
The additional products have been cancelled and a refund has been authorised.
Please do not hesitate to contact Sune' in the Resolutions department for any further assistance regarding the matter.
Kind regards.
The Oakhurst Team
Oakhurst Insurance Company's reply27 Jul 2015, 14:45
Official
Hello emilemaatjan,
We confirm that you have been contacted by the relevant department to assist with your concerns.
The additional products have been cancelled and a refund has been authorised.
Please do not hesitate to contact Sune' in the Resolutions department for any further assistance regarding the matter.
Kind regards.
The Oakhurst Team
We confirm that you have been contacted by the relevant department to assist with your concerns.
The additional products have been cancelled and a refund has been authorised.
Please do not hesitate to contact Sune' in the Resolutions department for any further assistance regarding the matter.
Kind regards.
The Oakhurst Team
