1 reviews | Active since Jul 2016
Bad bad bad claim experience
<p>I submitted a claim for my TV 3 weeks ago with a damage report as it was due to lightning, and I am still waiting for feedback. At any other company this would have been classified as a fast track claim. This is why you would rather go with a reputable insurance company.</p> <p>Can just imagine how long it will take for vehicle accident or theft </p> <p>What a joke!!!!</p> <p> </p>
Dear willie-du-plessis
Thank you for getting in touch with us.
We will investigate your complaint and get back to you soonest.
Kind regards
Oakhurst Resolutions Team
Dear willie-du-plessis
Thank you for getting in touch with us.
We will investigate your complaint and get back to you soonest.
Kind regards
Oakhurst Resolutions Team
Dear willie-du-plessis
We sincerely apologise for any inconvenience that may have been caused.
The reason for the delay is that we did not receive a damage report for the DSTV decoder and were only advised at a later stage that you are only claiming for the TV. We confirm that your claim was fully authorised and that your TV will be replaced.
Kind regards
Oakhurst Resolutions Team
Dear willie-du-plessis
We sincerely apologise for any inconvenience that may have been caused.
The reason for the delay is that we did not receive a damage report for the DSTV decoder and were only advised at a later stage that you are only claiming for the TV. We confirm that your claim was fully authorised and that your TV will be replaced.
Kind regards
Oakhurst Resolutions Team