APPALLING SERVICE

I had a claim with Oakhurst Insurance for my Vehicle it is almost a month now and they are dragging there feet in terms of getting my vehicle fixed, it is always one thing or another. They do not know how to communicate at all, I constantly have to call and find out what is going on. They elected to chose a panel beater and a parts supplier. the part supplier delivered damaged parts and the last I heard of Oakhurst was that they cannot get hold of their parts supplier while they try and locate them I have to sit and wait, with a damaged vehicle. They are forever promising to contact me but never do. Apparently it takes 7 days to courier parts. They are so unbelievable in terms of the lack of customer service and getting you the right information the first time around.

THE SERVICE IS ABSOLUTELY APPALLING