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Sa M

1 reviews | Active since Mar 2018

09 Mar 2018, 17:37

Amazing service from Aloma Nolan

I had an issue with my policy , (claim) after being sent from pillar to pillar by call centre consultants( who by the way are, pathetic , they are rude , unprofessional don't have a clue of what they are doing), I finally managed to get hold of Aloma Nolan . To be honest this lady was AMAZING ,she listened to my grievance politely and patiently .She then made a follow up and gave me feedback constantly , after that she resolved my complaint swiftly and effortlessly , I could feel her passion for her job on the otherside of line . she totally changed my attitude that I had developed because of the stupid consultants. Thank you ALOMA

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Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply04 Apr 2018, 08:18
Official

Thank you very much for your compliment. We’re delighted to hear that Aloma assisted you so efficiently. We’ll be sure to pass on your compliment to HER and HER manager.

Warm regards

The Oakhurst Team