CT
Cal T

1 reviews | Active since Sept 2013

10 Jan 2016, 08:22

Amazing customer service

Good day - I want to brag about lee-Ann Marshall - on 3 seperate occasions in month of December I was at the verge of changing insurers - if not for the way lee-Ann dealt with all my queries,problems,grudges,etc. I would no longer be with Oakhurst... Lee Ann is amazing - I send one email and she responds within minutes - if a call is warranted she calls/if not a email reply - she excellent in determining when to call or when email will suffice - she remember all my requests and needs - never once did I have to chase after her to remember things I needed. <br> <br> The other ppl there who I have delt with could recall take lessons from her - perhaps Senior trainee manager position for Lee-Ann - she got some serious customer service skills that ur company can benefit from <br> <br> Kindly contact me should you need anything else regarding this compliment

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Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply13 Jan 2016, 08:32
Official
Hello CTHOMPSION,

It's always fantastic to receive such good, positive feedback from a valued client. Thanks very much for the thumbs-up you've given Lee-Ann.

Have a wonderful day.
The Oakhurst Team