ZM
Zodidi M

1 reviews | Active since May 2016

24 May 2016, 07:49

Accident Clain unfairly Rejected

<p>I had a car accident on 26th March and 4 weeks later i was told that my claim is rejected because of negligence. They stated that i was disrupted by my cellphone while driving and that is not true, i told them numerous times that i was not on my ohone nor texing and they kept telling me stories. my car is still with them, ive been struggling without a car and it seems this Oakhurst Insurance doest care. ive never missed a poremium and they are still dedducting the premium even now. i got email today stating that i intentionally damaged my car, how can i do that? i am so dissapointed with Oakhurst Insurance/Dot Sure</p>

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Replies (1)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply27 May 2016, 11:36
Official

Dear Ms Mavume

We confirm we received your complaint via the Ombudsman which is being investigated by one of our Legal Advisors.

Kind regards

The Oakhurst Resolutions Team