Absolute Shenanigans

<p>The car wouldnt start this morning so called our so called insurance company for roadside assistance, what a joke!! It took them over half an hour to verify that the policy is active, they kept insisting that the policy was cancelled despite the fact that a payment had never been missed. When the rude and inept consultants eventually verified the policy they promised that they would send some-one out and woul call back in a feww minutes to update us. Two hours later no call back and we are still waiting, despite repeated calls into the call centre the rude consultants wont help. Oakhursts customer service is a myth, they have no clue what customer service is. Am absolutely disgusted at the contempt with which they treat their clients. ?If getting a jump start is such a nightmare one can only imagine what the process of lodging a claim would be like. I wont stick around to find out!!</p>