KJ
Keabetswe J

1 reviews | Active since Feb 2018

05 Feb 2018, 12:44

3rd Party Claim

I had an incident with an Oakhurst client where my car was damaged. I had to submit 3 quotes to them with regards to the damage to my car! Firstly they agreed to pay an amount that was less than any of the quotes submitted, but with the time it has taken just to get feedback from them, I wasn’t willing to fight anymore. I just want my car fixed! Their service is poor, correspondence is awful. Sometimes you email with no response for about 2 weeks on end. The service received has been awful and I wouldn’t recommend them to anyone. Hopefully I will get paid out this year so I can fix my car!! Horrible experience with Oakhurst.

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Replies (2)
Oakhurst Insurance Company
Oakhurst Insurance Company's reply05 Feb 2018, 14:41
Official

Good day

Thank you for contacting Oakhurst Insurance.

It appears that this is a third party matter. Please could you provide us with the client's details so we can investigate the matter and give you feedback.

Regards

Oakhurst Resolutions Team

Oakhurst Insurance Company
Oakhurst Insurance Company's reply05 Feb 2018, 16:44
Official

Mr Morobane

We confirm that you are a third party herein and not insured with Oakhurst. As such Oakhurst did not render any service to you.

We further confirm that Oakhurst's third party policies has been drafted in strict adherence to the SAIA Code of Conduct and that Oakhurst fully comp**** with these guidelines in this matter.

Payment was made herein and we trust that this will settle the matter.

Oakhurst Resolutions Team