1 reviews | Active since Mar 2013
2 weeks and counting and my tyre still not replaced???
@ Michael Tlou I am waiting for 2 weeks now for Oakhurst to replace 1 tyre........................what is the delay?????? If you guys would stop supplying your own parts to cut cost you would have much more happy customers............
Good day Samuel
Thank you for contacting Oakhurst Insurance.
We will investigate your complaint and get back to you as soon a possible.
Regards
Good day Samuel
Thank you for contacting Oakhurst Insurance.
We will investigate your complaint and get back to you as soon a possible.
Regards
Dear Sameul
We apologise for the inconvenience caused.
There seems to have been a miscommunication between the insurer and the repairer which has led to the delay herein.
We confirm that as per the telephonic discussion between you and Michael Tlou, you were contacted by the repairer and you took your vehicle to be repaired.
Please do not hesitate to contact our Resolutions department should you have any further queries regarding this.
Regards
Oakhurst Resolutions Team
Dear Sameul
We apologise for the inconvenience caused.
There seems to have been a miscommunication between the insurer and the repairer which has led to the delay herein.
We confirm that as per the telephonic discussion between you and Michael Tlou, you were contacted by the repairer and you took your vehicle to be repaired.
Please do not hesitate to contact our Resolutions department should you have any further queries regarding this.
Regards
Oakhurst Resolutions Team