JJ
Jacoline J

1 reviews | Active since Aug 2023

11 Jan 2025, 23:14

Poor communication skills from the company

The level of unprofessionalism I experienced from a property practitioner is disappointing . I enquired on a vacant land in December 24,which was listed on private property and she told me she’s only available for viewing first week of Jan which was not suitable for me but I indicated my availability. Upon following up on the viewing she just blue ticked me and not even bother saying the property is sold or having an offer. Thandi Mulaudzi should be taught some basics on customer service and communication as an expert in her field of work.

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Replies (1)
O-Yes Properties
O-Yes Properties's reply12 Jan 2025, 08:09
Official
Hi Jacoline,

Thank you for your feedback and we will look into the situation with Thandi. 

Our Apologies that she didn't get back to you but over the Holiday season in December it does depend upon the availability to access the properties and land as we need the seller's consent, plus the availability of the agent due to holidays and time with their families.

I am sure we can liaise and rectify this so that you can see the land.

Kind regards
O-YES Properties