SP
Saga P
1 reviews | Active since Nov 2021
07 Nov 2021, 15:55
O - YES Properties - Poor service
Bule (Agent in the Kelvin area) refers.
I approached this agent for investment property in the Kelvin area. He showed me 2 properties. Because the intended buy was for investment, I emailed a list (+-6 queries) to determine the viability and value of this investment. I emailed reminders + called + left voice messages. To date (+-10 days) I have not as much got an sms back.
Absolutely poor service and total lack of courtesy from O-YES - as I have experienced similar no responses from 2 other agents - my guess that they are not provided with data or airtime to respond and expect customers to call
Helpful (0)
Replies (5)0
Replies (5)
O-Yes Properties's replyOfficial
07 Nov 2021, 16:28Hi Saga
We apologise wholeheartedly for the lack of service received and can assure you that this is not what we expect from our agents.
Please advise whether we may use the cell phone number provided to call you to discuss in more detail?
Keep safe,
O-YES Properties
We apologise wholeheartedly for the lack of service received and can assure you that this is not what we expect from our agents.
Please advise whether we may use the cell phone number provided to call you to discuss in more detail?
Keep safe,
O-YES Properties
O-Yes Properties's reply07 Nov 2021, 16:28
Official
Hi Saga
We apologise wholeheartedly for the lack of service received and can assure you that this is not what we expect from our agents.
Please advise whether we may use the cell phone number provided to call you to discuss in more detail?
Keep safe,
O-YES Properties
We apologise wholeheartedly for the lack of service received and can assure you that this is not what we expect from our agents.
Please advise whether we may use the cell phone number provided to call you to discuss in more detail?
Keep safe,
O-YES Properties
SP
Saga P's updateReviewer Update
07 Nov 2021, 17:28Yes you may
SP
Saga P's update07 Nov 2021, 17:28
Reviewer Update
Yes you may
O-Yes Properties's replyOfficial
08 Nov 2021, 10:11Thank you, we will investigate from our side and then call you to give you feedback.
O-Yes Properties's reply08 Nov 2021, 10:11
Official
Thank you, we will investigate from our side and then call you to give you feedback.
SP
Saga P's updateReviewer Update
10 Nov 2021, 09:52The
O-Yes agent (Bule) called back and apologised and explained his delayed responses which I accept. I appreciated this action and will continue to engage Bule going forward
O-Yes agent (Bule) called back and apologised and explained his delayed responses which I accept. I appreciated this action and will continue to engage Bule going forward
SP
Saga P's update10 Nov 2021, 09:52
Reviewer Update
The
O-Yes agent (Bule) called back and apologised and explained his delayed responses which I accept. I appreciated this action and will continue to engage Bule going forward
O-Yes agent (Bule) called back and apologised and explained his delayed responses which I accept. I appreciated this action and will continue to engage Bule going forward
O-Yes Properties's replyOfficial
10 Nov 2021, 13:16Hi Saga
Thank you so much for the update, we appreciate it.
Please let us know what your revised star rating would be?
Let us know if we can be of any further assistance at any time.
O-YES Properties
Thank you so much for the update, we appreciate it.
Please let us know what your revised star rating would be?
Let us know if we can be of any further assistance at any time.
O-YES Properties
O-Yes Properties's reply10 Nov 2021, 13:16
Official
Hi Saga
Thank you so much for the update, we appreciate it.
Please let us know what your revised star rating would be?
Let us know if we can be of any further assistance at any time.
O-YES Properties
Thank you so much for the update, we appreciate it.
Please let us know what your revised star rating would be?
Let us know if we can be of any further assistance at any time.
O-YES Properties