1 reviews | Active since May 2021
If your looking to buy don’t look here
I gave this 1 Star because there’s no option for ZERO
I recently enquired about a 2-bedroom duplex in Noordhang listed by O-YES Properties. From the start, communication with the agent (Debbie) was polite, but the overall process was extremely unprofessional and frustrating.
The viewing was confirmed multiple times and cancelled or rescheduled on several occasions — each time at the last minute, with different reasons given about the owner’s availability. Despite my patience, flexibility, and even offering to proceed with a formal offer subject to compliance certificates, the same pattern continued.
On the final scheduled day, the appointment was again changed hours before viewing. This level of unreliability wasted my time and created a very poor impression of how O-YES Properties manages clients and listings.
Buying property is a serious commitment, and I expected basic professionalism and respect for a potential buyer’s time. Unfortunately, that was not delivered.
We are truly sorry to hear about your experience and the frustration it caused. This is certainly not the level of service or professionalism we strive to uphold at O-YES Properties. We highly value great customer service and deeply regret that your interaction with Debbie did not reflect that standard.
Please be assured that we are looking into this matter urgently to understand what went wrong and to ensure it does not happen again. We truly appreciate your feedback, it helps us improve and hold ourselves accountable.
Thank you for bringing this to our attention, and once again, we sincerely apologise for the inconvenience caused.
We will revert as soon as we have looked into the matter.
O-YES Properties
We are truly sorry to hear about your experience and the frustration it caused. This is certainly not the level of service or professionalism we strive to uphold at O-YES Properties. We highly value great customer service and deeply regret that your interaction with Debbie did not reflect that standard.
Please be assured that we are looking into this matter urgently to understand what went wrong and to ensure it does not happen again. We truly appreciate your feedback, it helps us improve and hold ourselves accountable.
Thank you for bringing this to our attention, and once again, we sincerely apologise for the inconvenience caused.
We will revert as soon as we have looked into the matter.
O-YES Properties