ON
Olwethu N
1 reviews | Active since Dec 2018
12 Aug 2024, 01:30
Bad customer service and attitude.
I had a very bad experience with Rosa Hidalgo . I'm looking for property to rent and all the emails I sent for enquiries were ignored even the whatsapp. She has a nonchalant behaviour and doesn't care about customer service and most of the properties I enquired about she's dealing with them. Kindly may someone upskill her or retrain on customer service and teach her what is the meaning of delivering good customer service and the importance of it . All my enquiries I've sent she acted as if all these properties are taken and they all available on line.
Rosa Hidalgo
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O-Yes Properties's replyOfficial
12 Aug 2024, 06:45Hi Olwethu
We are very sorry to hear about your bad experience with Rosa. We will definitely be looking into the issue and will express upon her the importance of answering enquiries and removing unavailable homes from the sites.
We take good customer service very seriously and ao you can rest assured that we will be taking this further.
Apologies once again,
O-YES Properties
We are very sorry to hear about your bad experience with Rosa. We will definitely be looking into the issue and will express upon her the importance of answering enquiries and removing unavailable homes from the sites.
We take good customer service very seriously and ao you can rest assured that we will be taking this further.
Apologies once again,
O-YES Properties
O-Yes Properties's reply12 Aug 2024, 06:45
Official
Hi Olwethu
We are very sorry to hear about your bad experience with Rosa. We will definitely be looking into the issue and will express upon her the importance of answering enquiries and removing unavailable homes from the sites.
We take good customer service very seriously and ao you can rest assured that we will be taking this further.
Apologies once again,
O-YES Properties
We are very sorry to hear about your bad experience with Rosa. We will definitely be looking into the issue and will express upon her the importance of answering enquiries and removing unavailable homes from the sites.
We take good customer service very seriously and ao you can rest assured that we will be taking this further.
Apologies once again,
O-YES Properties