1 reviews | Active since Apr 2017
Horrible attitude, false advertising and bad service
<p>Firstly, we book a table the previous evening for 17:30 the next evening (Friday). Once we arrive there was no table booked. The manager was incredibly rude claiming that the booking was made for 12:30 when it was clearly written 17:30 in their reservation book, to his reply "Well, that's your problem." Eventually we waited 15 minutes for them to make a table. We waited another 10 minutes to find more chairs. We waited an additional 30 minutes for our table drinks to which a friend eventually fetched and brought our drinks himself, twice. When it came to ordering food for 4 hungry men, it was advised that we take their R350 platter - it would feed them all sufficiently. When it arrived, it was cold, it didn't have the chicken wings as stipulated and not much on the platter worth the price, some cheese, cold ham and lots of lettuce. The manager, Damian, was incredibly rude and said that the waitress would have to take the R350 off at her own cost, as we were sending the platter back. I cannot believe the attitude received from BOTH the owner and the manager. The owner was VERY defensive and said, and I quote "Don't ever come back here again." What a horrible experience.</p>
