EB
Este B

1 reviews | Active since Oct 2015

18 Jun 2026, 18:02

Unreasonable fee increases

I want to warn prospective students and parents that the cost estimates provided by North-West University (NWU) cannot be re**** upon.

My son enrolled for a Postgraduate Diploma based on an official NWU cost estimate issued at the end of 2024. The estimate clearly stated that we should expect an inflation adjustment of around 6%. However, NWU app**** extremely unreasonable fee increases — almost double the original amount — during the programme.

When I queried the first doubling in 2025, NWU corrected it, which confirmed that the increase was improper. In 2026, the fees were again doubled relative to the original estimate. When I raised this with the university, I was told that “the cost estimate is only valid until the student registers.”

I have lodged a formal complaint with the NWU Ombud, as these repeated mid‑programme fee increases are financially damaging and undermine trust in the university’s financial information.

Prospective students and parents should be aware that NWU’s cost estimates may not reflect the actual fees that will be charged during the programme.

0
Replies (2)
Nwu
Nwu's reply21 Jun 2026, 15:40
Official
Good day

The matter has been brought to the attention of the relevant department.

Regards
Louis Jacobs: Director, Corporate Communication
EB
Este B's update25 Jun 2026, 20:29
Reviewer Update
A sincere thank you to Louis Jacobs, Hanlie Myburgh and team, for helping resolve the fee discrepancy on my son’s student account. Your willingness to review the matter and adjust the fees back to the original estimate plus inflation is truly appreciated. Thank you for your professionalism and support.
Warm regards
Este