Registration nightmare

I’m a returning student and I have had horrible experiences at the NWU Vaal campus. I’ve tried to register for 2022 and I can’t register because I have app**** for res but now I can’t cancel my placement. I’ve been insulted by Karin Venter who is responsible for placement of students on the vaal campus residences. I won’t be able to go to school because I’m being forced to pay for a room I don’t want and cannot afford