1 reviews | Active since Nov 2016
Query Regarding Module Payments and Charges
Dear Hello,
I am writing to address a concern regarding the payment status of certain modules for the 2024 academic year. In 2023, I have deregister three modules, namely ACCC272, GEAR271, and TAXC272, as they were second-year modules. Upon reviewing my current registration for 2024, I noticed that these modules have not been credited back by the Staff-Discount Department, despite my deregistration.
It seems that the full debit amount for the year modules has been charged without the corresponding credit on my student account. This situation is particularly disconcerting as I am being required to pay for modules from which I withdrew before attending classes or sitting for any venue examinations.
I am seeking clarification on the discrepancy and kindly request your assistance in resolving this matter promptly. Your attention to this issue is greatly appreciated.
Thank you for your understanding and prompt action in rectifying this situation.
Best regards,
Bradley Freeman
I am requesting Finances to look into your complaint.
Regards, Louis Jacobs, Director: Corporate Communication
Best regards,
I am requesting Finances to look into your complaint.
Regards, Louis Jacobs, Director: Corporate Communication
Best regards,
I am writing to bring to your attention a series of changes that have been made to my account between the 4th and 6th of February 2024. As of the 2nd of February 2024, my account reflected a credit balance of R5,559. However, on the 4th of February 2024, it has been altered to a debit amount of R6,601.00. Subsequently, on the 5th and 6th of February 2024, my account shows a substantial debit amount of R19,292.00, and the credited amount of R24,852 has been reversed.
It also appears there may be an error related to the levy charge of R3,680 (5DD H01 2) for the 2nd year. I believe I was intended to be charged for the 1st year (5DD H01 1) in 2023, as I am commencing the 2nd year in 2024.
I have explained the situation I faced in 2023, as mentioned below in the email. How can I be charged R19,292.00 for modules I have deregistered in 2023?
I kindly request your assistance in providing clarification on the adjustments made to my account.
Your prompt attention to this issue is greatly appreciated.
Hope to hear from you soon
Bradley
I am writing to bring to your attention a series of changes that have been made to my account between the 4th and 6th of February 2024. As of the 2nd of February 2024, my account reflected a credit balance of R5,559. However, on the 4th of February 2024, it has been altered to a debit amount of R6,601.00. Subsequently, on the 5th and 6th of February 2024, my account shows a substantial debit amount of R19,292.00, and the credited amount of R24,852 has been reversed.
It also appears there may be an error related to the levy charge of R3,680 (5DD H01 2) for the 2nd year. I believe I was intended to be charged for the 1st year (5DD H01 1) in 2023, as I am commencing the 2nd year in 2024.
I have explained the situation I faced in 2023, as mentioned below in the email. How can I be charged R19,292.00 for modules I have deregistered in 2023?
I kindly request your assistance in providing clarification on the adjustments made to my account.
Your prompt attention to this issue is greatly appreciated.
Hope to hear from you soon
Bradley
I have brought the matter to the attention of Finances again. Please follow up with them directly.
Regards
Louis
Best regards,
I have brought the matter to the attention of Finances again. Please follow up with them directly.
Regards
Louis
Best regards,