PL
Peter L
1 reviews | Active since Feb 2022
17 Aug 2023, 07:36
Poor
Despite acknowledging my concerns nothing has changed
Helpful (0)
Replies (3)0
Replies (3)
Nwu's replyOfficial
17 Aug 2023, 10:38Dear Peter
No details is provided regarding your complaint. Looking forward to hear from you.
Regards
Louis Jacobs, Director: Corporate Communication
No details is provided regarding your complaint. Looking forward to hear from you.
Regards
Louis Jacobs, Director: Corporate Communication
Nwu's reply17 Aug 2023, 10:38
Official
Dear Peter
No details is provided regarding your complaint. Looking forward to hear from you.
Regards
Louis Jacobs, Director: Corporate Communication
No details is provided regarding your complaint. Looking forward to hear from you.
Regards
Louis Jacobs, Director: Corporate Communication
PL
Peter L's updateReviewer Update
17 Aug 2023, 12:56I am very confused by your response. It is your prerogative to charge for parking, determine a tariff and require payment in cash. However it is your obligation to make all clear ie. On entrance a patron should be made aware of your tariff, the period of parking applicable and that you require payment in cash. Your tariff sign should be moved to a more visible location. The sign should state that payment is required in cash. Telling patrons that there are atms would be a good idea. What I am proposing is really quite simple and easily done. If you wish you can contact me on ***
PL
Peter L's update17 Aug 2023, 12:56
Reviewer Update
I am very confused by your response. It is your prerogative to charge for parking, determine a tariff and require payment in cash. However it is your obligation to make all clear ie. On entrance a patron should be made aware of your tariff, the period of parking applicable and that you require payment in cash. Your tariff sign should be moved to a more visible location. The sign should state that payment is required in cash. Telling patrons that there are atms would be a good idea. What I am proposing is really quite simple and easily done. If you wish you can contact me on ***
Nwu's replyOfficial
17 Aug 2023, 13:08The notification that came through to me just indicated " Despite acknowledging my concerns nothing has changed", thus the reason for me asking for clarity. I now realise that this is linked to a previous complaint. Will provide your comments to the relevant department.
Nwu's reply17 Aug 2023, 13:08
Official
The notification that came through to me just indicated " Despite acknowledging my concerns nothing has changed", thus the reason for me asking for clarity. I now realise that this is linked to a previous complaint. Will provide your comments to the relevant department.