VS
Vuyokazi S
1 reviews | Active since Dec 2019
14 Jan 2020, 12:56
Nobody EVER picks up the phone!!!
I have been calling the distance learning department for days and whenever I’m 1st in line the line gets dropped. I would like to correct an error with my acceptance details. I seem to be listed as a full time student when I app**** for distance learning. All I need is to change my details so that it reflects that I am a distance learning student so that my bursar can pay my fees so that I can receive my study material. I’m very disappointed because my bursar recommended this institution because they are a lot more organized. I have not had this experience with them. My student number is ***2.
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Nwu's replyOfficial
15 Jan 2020, 08:50Dear Vuyokazi
Thank you bringing the matter to the university's attention. I need to mention that they are experiencing high volumes of calls, but the matter will be brought to the attention of the head of the Distance Learning Department.
Louis Jacobs, Director: Corporate Communication
Thank you bringing the matter to the university's attention. I need to mention that they are experiencing high volumes of calls, but the matter will be brought to the attention of the head of the Distance Learning Department.
Louis Jacobs, Director: Corporate Communication
Nwu's reply15 Jan 2020, 08:50
Official
Dear Vuyokazi
Thank you bringing the matter to the university's attention. I need to mention that they are experiencing high volumes of calls, but the matter will be brought to the attention of the head of the Distance Learning Department.
Louis Jacobs, Director: Corporate Communication
Thank you bringing the matter to the university's attention. I need to mention that they are experiencing high volumes of calls, but the matter will be brought to the attention of the head of the Distance Learning Department.
Louis Jacobs, Director: Corporate Communication