JV
JJ V

1 reviews | Active since Apr 2023

20 Apr 2023, 19:50

Horrible Graduation Experience

What a horrible graduation experience. All suited up - but denied to attend my graduation for my Post Graduate Diploma in Business Management from the NWU Business School - even though I RSVP’d for the 10:00 ceremony. The sorry excuse I got: “Sorry, the auditorium is full. You can come back tomorrow or if you’ve traveled this afternoon at 15:00.” I only arranged for half day leave, as I have responsibilities at work to attend to. The campus is an absolute mess today. No one knows where to go with long unorganised queues. Comparing this to previous experiences with the NWU - North-West University and my own graduation in 2016 - things has seriously gone downhill at this once prestigious institution. Everyone around me on campus were complaining about the horrible experience they are having today, which was supposed to be a proud day. As NWU Alumni, I am embarrassed of my beloved university.

0
Replies (1)
Nwu
Nwu's reply21 Apr 2023, 15:56
Official
Dear JJ
Thank you for bringing your complaint to the attention of the NWU. The apparent experience you had is very unfortunate. We pride ourselves in welcoming our alumni back on our campuses, to ensure a life-long relationship with the university. Your complaint will be brought to the attention of the relevant department and will receive attention. We are in the process of looking at alternatives to ensure that we can accommodate more persons.

Regards
Louis Jacobs: Director, Corporate Communication