BEd OUDL foundation phase

I'm here again to share my disappointment about the university,last year I did my second year BEd foundation phase practicals which is TPED 276,This year when I registered, I registered for 376 unfortunately when results were out I called the university telling them that I have passed the module but the results were not showing on statement but on eFundi, so this week while preparing my code of conduct I decided to tell the lady who was helping that I have a problem I can't access 376 on my portal it still show 276 she then forwarded the message to TPED co ordinators who sent an email and told me that I have to repeat the module I passed it's already late for me to change,mind you the practicals will begin next week.Do you guys consider the money we pay for learning, do you really care of the frustrations you cause to us meaning my degree will cost me another year extension.You really don't care about your students I must say and I will actually name the people who were assisting me when I called because I actually begged them to cc me in their emails they refused and assured me that they will fix the mess I'm not going to repeat the module I passed that's not fair.Its so draining that everytime we have issues you don't respond but when we write here you quickly respond.