MM
Monique M
1 reviews | Active since Dec 2022
14 Dec 2022, 11:33
Worst Service and no refund!
I have been struggling for weeks to have the accounts department process my refund for an item which I have returned after purchasing online.
I find it utterly disgusting that after sending several emails to follow up as well as being promised a manager would call me (which did not happen) that no one has taken the time to process my refund.
This is the worst service I have ever experienced and I will never purchase from NWJ again!
Helpful (0)
Replies (3)0
Replies (3)
NWJ's replyOfficial
14 Dec 2022, 12:06Hi Monique,
Apologies, please may I have your order number?
Regards,
Customer Care
Apologies, please may I have your order number?
Regards,
Customer Care
NWJ's reply14 Dec 2022, 12:06
Official
Hi Monique,
Apologies, please may I have your order number?
Regards,
Customer Care
Apologies, please may I have your order number?
Regards,
Customer Care
MM
Monique M's updateReviewer Update
14 Dec 2022, 17:09NWJ order #***
MM
Monique M's update14 Dec 2022, 17:09
Reviewer Update
NWJ order #***
NWJ's replyOfficial
15 Dec 2022, 10:43Hi, The finance department are aware of the refund. It will be processed during the course of the week.
NWJ's reply15 Dec 2022, 10:43
Official
Hi, The finance department are aware of the refund. It will be processed during the course of the week.