WORST CUSTOMER SERVICE
You have broken my heart!! Your assistant manager made sure I walked out there with a broken heart after being your customer for 9 years!!! All because you refuse to resize a silver ring which I said I dont mind loosing the warranty but yet you still refused. I bought my promise ring by you. I bought my engagement ring by you and now I wanted to buy my wedding ring and only for you to tear my dreams apart!!
Helpful (0)
Replies (1)0
Replies (1)
NWJ's replyOfficial
22 Oct 2019, 08:39Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and we will address this with the relevant Department .
Trust you find this in order.
Kind regards,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm
Please note that your complaint has been logged and your case have been escalated to our Head Office and we will address this with the relevant Department .
Trust you find this in order.
Kind regards,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm
NWJ's reply22 Oct 2019, 08:39
Official
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and we will address this with the relevant Department .
Trust you find this in order.
Kind regards,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm
Please note that your complaint has been logged and your case have been escalated to our Head Office and we will address this with the relevant Department .
Trust you find this in order.
Kind regards,
The NWJ Customer Care Team
0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm