WORST CUSTOMER SERVICE
<p>I PAID OFF MY ACCOUNT ON THE 6 JUNE 2016, I PHONED THROUGH AND I WAS TOLD THAT I NEED TO PAY R22,00 EXTRA. I WENT TO NWJ IN FOURWAYS AND PAID R23. I HAVE BEEN CONSTANTLY CALLING TO ASK FOR THE ACCOUNT TO BE CLOSED AND THEY HAVENT BARGED. I CALLED TODAY ASKING FOR ASSISTANCE REGARDING MY ACCOUNT. I WAS TOLD THAT THERE HAS BEEN INTERESTED ADDED ON TO MY ACCOUNT. I HAVE CALLED THROUGH A FEW TIMES TO ***TO ASK FOR ASSISTANCE TO CLOSE IT OFF. I HAVE SPOKEN TO BELINDA BO***O, MOHAMMED GAASIM, SIPHOKAZI DLAMINI AND YANDISA NYONGO WHO HAPPENED TO BE EXTREMELY RUDE AS WELL. I REGRET THE DAY I OPENED THIS ACCOUNT. I WILL SURELY TELL MY FAMILY, FRIENDS AND EVERYONE THAT I CARES TO LISTEN. THIS HAS BEEN THE WORST SERVICE THAT I HAVE RECEIVED EVER.</p>
Hello Sbu
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Have a blessed day.
Kind regards,
Thanks and see you in store soon,
Hello Sbu
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Have a blessed day.
Kind regards,
Thanks and see you in store soon,
