Worse financial instetution in the world

Good morning. I am very ****in displeased with your company. Ive made all of my payments on time. Infact i even made on before i should have. I have even paid you during lockdown in full

I have contacted this whatsapp number (+***1) and ive contacted the +***0...none have escelated the issue. Ive emailed your accounts department ***

Ive emailed these two as well *** ***

Each time sending every single proof of payment.

Ive also sent messages on your facebook groups, RCS group and NWJ

Ive also called your service line 4 times in the last 4 months

You fail to capture my account payments in time everytime and have now impacted my credit record. I will be sending this same ****in message everyday to each of the above mentioned accounts and absolutely refuse any further payments until you have assisted me. I am a very frustrated customer that has supported you every month by making sure i pay even more than i should and always paying on time, but you have shown yourselves to be an incompotant pathetic company that refuses to do any form of customer service, and i will take every measure to make sure my voice is heard