SP
Shawn P

1 reviews | Active since Oct 2014

26 Jan 2020, 14:08

watch keeps coming back broken

worst jewelry company . the first time i took my watch in for just a cleaning my glass came back cracked then i sent it back and now one of my dials doesnt work .

0
Replies (2)
NWJ
NWJ's reply27 Jan 2020, 12:34
Official
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head Office and we will address this with the relevant Department .


Trust you find this in order.

Kind regards,

The NWJ Customer Care Team

0861 111 NWJ (***)
International Dial : +***
Monday to Friday: 08:00 am - 17:00 pm

Best regards,

NWJ
NWJ's reply27 Jan 2020, 12:45
Official
 Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head Office and we will address this with the relevant Department .


Trust you find this in order.

Kind regards,

The NWJ Customer Care Team

0861 111 NWJ (**********)
International Dial : +**********2
Monday to Friday: 08:00 am - 17:00 pm 

Best regards,