MV
Michelle V

1 reviews | Active since Dec 2015

14 Nov 2017, 07:58

Waiting longer than 2 months for a order.

I ordered a 65cm chain in September 2017 at NWJ Burgerfort. Since then until now no one contacted me regarding the delay. If they received my chain. Or if it is out of stock. Burgersfort NWJ service is the worst ever!!!!

0
Replies (3)
NWJ
NWJ's reply14 Nov 2017, 09:35
Official

Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .


Trust you find this in order.

Kind regards,

MV
Michelle V's update14 Nov 2017, 12:24
Reviewer Update
The ****ed up person from NWJ Burgersfort called and said they want to place the order now??? They were supposed to do it two months ago!!!! How much longer must I ****ing wait? WORST ****ING SERVICE EVER!!!!
MV
Michelle V's update22 Nov 2017, 14:48
Reviewer Update
Cant NWJ let a competent person call who understands english. This woman who called understand nothing I say. Wost service by far!!!!