UNSATTISFIED AND UNATTENDED CUSTOMER

During lockdown I was very excited to see that NWJ had a sale and I ordered a few items from them. When I received my order, I was very disappointed in the overall quality and condition of the items. The one set of earrings that I ordered was bent upon opening the box and the other pair if earrings broke as soon as I tried them on for the first time. Since then I have been emailing the *** to log my return and I have not received any response from their side. As a first time customer, I would definitely not recommend NWJ to anyone, nor would I do business with them again.