AK
Angela K
1 reviews | Active since Feb 2016
25 Feb 2016, 14:28
UNSATISFIED CLIENT_BAD SERVICE FROM THE GET GO!!!
THIS IS ON GOING FOR A MONTH. SERVICE RECEIVED FROM NWJ CANAL WALK, OKAVANGO MALL IS PATHETIC. HARRIET, SHAHIED, HERSHEL AND TRISHKA CLEARLY DO NOT KNOW HOW TO TREAT A CLIENT. I HAVE WAITED A MONTH FOR A SIMPLE REQUEST ON A RING AND HAVE BEEN GIVEN THE RUN AROUND EVER SINCE. EVEN AFTER MY COMPLAINT WITH THE OPERATIONS MANAGER-THE SERVICE HAS NOT IMPROVED. DISGUSTED THAT I HAVE TO PHONE EACH TIME TO DO THE FOLLOW UP. I AM ABSOLUTELY FED UP!!!!
Helpful (0)
Replies (1)0
Replies (1)
NWJ's replyOfficial
25 Feb 2016, 15:11Hello AngelaK07,
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Have a blessed day,
Kind regards,
Thanks and see you in store soon,
The NWJ Customer Care Team
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Have a blessed day,
Kind regards,
Thanks and see you in store soon,
The NWJ Customer Care Team
NWJ's reply25 Feb 2016, 15:11
Official
Hello AngelaK07,
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Have a blessed day,
Kind regards,
Thanks and see you in store soon,
The NWJ Customer Care Team
Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.
Trust you find this in order.
Have a blessed day,
Kind regards,
Thanks and see you in store soon,
The NWJ Customer Care Team