UNHPPY AND DISGUSTED

<p>I am very disgusted by the products that NWJ sells these days to their customers. My engagement ring was also sent in to be resized, got it back, 7 months after i got it back, it broke. Now we send it in again to be fixed and I have to pay for this. This is unacceptable. Men spend alot of money on the ones they love and then this happens... We asked the lady why my ring broke, and her answer was " Because it was resized" What a terrible excuse is this??? I have never heard this in my life. I refuse to accept their excuses. It's because they send the jewellery to a Local Jeweller to fix the stuff. I sent in a formal complaint now and i am waiting for the feedback from you Customer Care Services</p>