VM
Victoria M

1 reviews | Active since Feb 2014

23 Aug 2016, 07:29

Unhappy & Disatisfied Customer

<p>Good day,</p> <p> </p> <p>On the 10.07.2016 i left my earings for repairs @ NWJ Forest Hill ( Centurion )which i bought from ,as 1 of them was worned,& i was told that collection date would be the 05.08.2016 latest.I received a call from 1 of the consultants saying that they couldn't fix it but she would call me back.Till today no call one was received.</p> <p> </p> <p>Regards</p> <p>Vicky ( ********** )</p>

0
Replies (1)
NWJ
NWJ's reply23 Aug 2016, 14:35
Official

Hello Victoria


Thank you for taking the time to correspond with us.

We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.


Trust you find this in order.

Have a blessed day.

Kind regards,

Thanks and see you in store soon,