UNFAIR billing and no statements!!!

I called through the accounts department on *** during March, as well as previously, to query my account balance, and the debit order for a purchase made on the 08/08/2012. <br> <br> My balance over the last 3 years has only been reduced by R208.21. <br> <br> I have paid around R1829, over this period towards my balance, without having received a single statement. I have gone into several stores and called to get my details changed in order to receive a statement with my balance. Since my cell number had changed, each called that was made, blocked my account, and thus required yet another call to unblock it.<br> <br> I was told that the cashier with whom I made the purchase had put my purchase on revolving credit as opposed to a 2 or 3 year payment plan. My profession is in the auditing and accounting field and I would never choose this option. <br> <br> I was further told that after paying the R1829, in order to settle my account I would still be required to pay R665.49. This is fair nor acceptable. I emailed NWJ for details to pay this account off and close it as a it clear that they lie and cheat people out of their hard earned money and no details on how to cancel the account. Another debit order out.