Thanx to NWJ Staff

On 24 December 2014 I bought a pitch black Lanco watch at the Gallaria branch of MWJ. were I received exellent treatment. During the year the glass of my watch broke. I took it to the Carnival Mall branch to be relaced. The lady that helped me, told me it will take a few weeks because the watch must be send away. A few weeks later my wife phoned me (I work in Natal) and told me that I got a brand new watch! Unfortunately it was a silwer and gold watch. Since I am allergic to gold I took the watch to the Carnival Mall branch and explained my problem toe the Manager. I was prepared to take any other watch as long as it had no gold on it. The manager and her staff would not accept it. They went the extra mile and started phoning branches all over the country. Eventually they found a watch in Cape Towm at the Canal Walk Branch. From there it was sent to Durban and from there to Carnival Mall. Today I went to the shop just to have a link in the strap removed, and to thank the manager and her staff for all the trouble they took to give me a pitch black watch again.<br> NWJ you have a client for life! I will also promote you to all my friends and family.<br> TANK YOU NWJ!<br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> s