1 reviews | Active since Jan 2021
Terrible workmanship. Their rings spend more time in repairs than on your fingers.
If you buy rings here be prepared to spend more time without them than with them. the stones constantly fall out, then they replace them with yellow stones where there use to be clear diamonds, took it back again and the new stone fell out days later. they exchanged the ring and not even 2 months later the entire center feature of the ring fell out with a bunch of diamonds and gold now gone. since it was purchased on sale they now only offer to change it for a ring to the value that we paid and not the value of the ring so it will be a downgrade. in the few months my wife had the ring it spent more time with them for repairs than on her finger. the staff is friendly and service is good, but the quality of their rings are *******. i will never buy here again.
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
