Terrible service

<p><span style="color: #555555; background-color: #ffffff;">We opened a non interest account (they advertise 6 months interest free in store) in the beginning of December 2016. We paid on the day of purchase of a ring R5000. When we returned from our holiday, we went to the store to pay the outstanding balance and to close our account. That was on 26 December 2016. Now all of a sudden we must pay R700 extra for interest. The Store Manager informed us that from their side they did everything right and the fault is on RCS' side who did something wrong with the application. We paid the full outstanding amount and closed the account. She said it will take more a less a month before the account will be closed and that RCS will contact us to confirm. Today is 6 Feb 2017 and the account is still not closed and now a further payment of R52 is due. My husband went to the Store Manager, who by the way had such a snotty attitude, and she said they can not help us and it is not her fault if we don't follow up! Really lady. You are so eager to help when an account needs to be opened and to receive R35 000 for a ring, but you can not sort this nonsense out. I'm so dissappointed in NWJ Kathu and RCS as Credit Provider.</span></p>