stones falling out of engagement ring

Item: NWJ
Rating: 2
Author: derik Z

Hello i bought i engagement ring from nwj got it resized courriered to me got it stone were missing as time progressed more falling out i mailef the reds branch no reply mailed head office rhey will get to me short ly next moment it come back problem has been resolved without any one made contact with me gave all my details

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Replies (1)

NWJ's replyOfficial

04 Nov 2015, 08:27

Hello hardworked for,

Thank you for taking the time to correspond with us.
We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head office and will we feedback to you within 48 hours with a resolution to your complaint.

Trust you find this in order.

Have a blessed day,

Kind regards,

Thanks and see you instore soon,
The NWJ Customer Care Team

NWJ's reply04 Nov 2015, 08:27

Official