So disgusted

I bought my wedding ring in December at the kollonade branch.<br> <br> Due to the wedding getting closer (24 March) I lost weight because of the stress for all the stuff that has to be in place by then. I then contacted the kollonade branch and the manager was very helpful and said he would let me swop the ring for a smaller size or I had to choose another one.<br> <br> I did not get the same size and did not like one of the other rings so they suggested we ask menlyn branch if I can swop the ring there so I phoned them because they had my size in stock. I mentioned on the phone 4 times that I bought the ring in December and the manager assured me that I should come there to exchange the ring for the smaller size as the ring has not been used at all.<br> <br> I went all the way there just to be told by the same person that they cannot exchange my ring because I only had 10 days after I bought it in december!!! This person made me go there all the way just to waste my time. I will never in my life buy anything from NWJ again you are time wasters and very bad with customer service.<br> <br> Please don't call me because I am not interested.