DG
Deidre G
1 reviews | Active since May 2020
20 May 2020, 14:29
Ring bad quality
My fiance bought me an engagedment ring 15 Feb 2020 after 2 week the Stones fell out I rook is back the one consultant which was verby arrogant told me the ring must be valudated. They Phone me on the on the 25th March to Come and collect a new ring. 1 Month later stone fell out again. I am very disappointed...
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NWJ's replyOfficial
09 Jun 2020, 13:04Dear Deire
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Best regards,
NWJ's reply09 Jun 2020, 13:04
Official
Dear Deire
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Best regards,