AA
Anonymous A
1 reviews | Active since Jun 2021
19 Jun 2021, 12:53
Quality of Their Rings Unsatisfactory
I am very disappointed at the quality of their rings. Wouldn't advice anyone to make a purchase. My husband bought a ring for me for out anniversary. Within two days of the purchase one little diamond stud came out. We took the ring back to NWJ Cresta mall. They apologized and replaced my ring with the very same design. A month later the ring I got as a replacement has the same issue. A diamond stud fell off. At this point I just want my money because clearly I cannot keep playing these games with them. Very disappointed!
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Replies (1)NWJ's replyOfficial
21 Jun 2021, 09:46Dear Anonymous.
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
NWJ's reply21 Jun 2021, 09:46
Official
Dear Anonymous.
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
