SN
Sam N
1 reviews | Active since Dec 2018
30 Mar 2021, 16:12
Quality of items is questionable!
Quality of items is appalling!!! They break! Purchased pearl earrings from them a few months ago and the pearl is loose. Took the item in 2 weeks ago to be repaired. Whist in the store I decided to purchase a pair of gold stud earrings. What do you know, the butterflies (stoppers) of the earrings are now broken!!!!
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NWJ's replyOfficial
12 Apr 2021, 11:33Dear Sam.
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
NWJ's reply12 Apr 2021, 11:33
Official
Dear Sam.
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,