POOR SERVICE

<p>am appalled by the service I have received from NWJ.</p> <p>I sent in a ring to be resized month ago and since then have sent it in four times as they have destroyed the band.</p> <p>NWJ has also happily taken my money along with destroying my jewellery with no effort of putting it in its original state. In fact, it has come back worse every time it's been sent in.</p> <p>How is it that this happens? More so, do your stores not check customers rings to ensure they're in good condition before calling and saying it is ready for collection?</p> <p>Disgusted by the lack of service and respect. I'll ensure that everyone on all platforms know about this as it is clear that NWJ has no standards and I would hate for anyone elses jewellery to go from perfect to bent and warped with half a stamp.</p>