MM
Malema M

1 reviews | Active since Oct 2022

01 Oct 2022, 08:11

Poor ring quality

Expensive but very poor ring quality. I wouldn’t advice anyone to buy their wedding or engagement rings from this store. Less than 6 months the stones where already falling out and I had to pay for the service. It’s been 5 years now and the ring goes in for service (at my expense) twice a year because the band keeps getting thiner over time. I just took it in again and have been waiting for it to come back from “head office”, it’s been just over two months since the wait.

Just took it in

0
Replies (1)
NWJ
NWJ's reply03 Oct 2022, 11:39
Official
 Dear Malema,
 Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .


Trust you find this in order.

Kind regards,
Customer Care