LO
Laurianne O
1 reviews | Active since Sept 2017
15 Nov 2018, 16:42
Poor quality watch
I bought a watch at Nwj tygervalley branch,, wore it twice and the pin is coming off. The person at the store is telling me to go buy pi and fix it. I bought this watch 06 October 2018. Poor quality and poor service. They now saying I will get it back next year that are sending it to the “supplier”.
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Replies (2)
NWJ's replyOfficial
06 Dec 2018, 11:45Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Best regards,
NWJ's reply06 Dec 2018, 11:45
Official
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Best regards,
LO
Laurianne O's updateReviewer Update
12 Mar 2019, 22:28For a complaint that was lodged last year November, I still do not have my phone and it’s now mid March. No one has called me from the store and this **** response from the **** business reply is just that **** and useless. I paid for a product that I have not used, **************** by NWJ Tygervalley!
LO
Laurianne O's update12 Mar 2019, 22:28
Reviewer Update
For a complaint that was lodged last year November, I still do not have my phone and it’s now mid March. No one has called me from the store and this **** response from the **** business reply is just that **** and useless. I paid for a product that I have not used, **************** by NWJ Tygervalley!