VG
Viven G

1 reviews | Active since Nov 2016

05 Jan 2017, 20:56

Poor Quality Gold Jewellery

<p>I purchased a pair of gold earings from NWJ a year ago, in stating same, it's already been sent for repairs twice during this period, which we had to pay for due to the poor quality of the gold jewellery,</p> <p>Really disappointed that NWJ being a reputed brand will sell such poor quality gold products.</p>

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Replies (1)
NWJ
NWJ's reply06 Jan 2017, 08:58
Official

Thank you for taking the time to correspond with us.We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .


Trust you find this in order.

Have a blessed day.

Kind regards,

Thanks and see you in store soon,