JB
Jesse-Lee Blignaut
1 reviews | Active since May 2020
26 May 2023, 18:16
Pathetic service, don't shop here
Pathetic service honestly, i made use of the whatsapp line and first i was left on read with no response... I then tried again and was asked how they could assist...again left on read ...complained about not getting assistance and was ignored...i used another number to contact them and complained and was left on read and ignored +***1
My wife shops by you guys monthly, but not anymore because you do not value you your customers...the way you treat client service is pathetic and show no need to assist and help
Thank you to browns i managed to get my wife something beautiful for mothers day
Helpful (0)
Replies (1)0
Replies (1)NWJ's replyOfficial
29 May 2023, 13:41Hi Jessee,
I sincerely apologise for the poor service that you have received. If there is any jewellery item that you are requesting please contact head office on ***.
As the Customer Service of NWJ, I wish to assure you that NWJ offers excellent service and customer support at all times.
Kind Regards,
Customer Support.
I sincerely apologise for the poor service that you have received. If there is any jewellery item that you are requesting please contact head office on ***.
As the Customer Service of NWJ, I wish to assure you that NWJ offers excellent service and customer support at all times.
Kind Regards,
Customer Support.
NWJ's reply29 May 2023, 13:41
Official
Hi Jessee,
I sincerely apologise for the poor service that you have received. If there is any jewellery item that you are requesting please contact head office on ***.
As the Customer Service of NWJ, I wish to assure you that NWJ offers excellent service and customer support at all times.
Kind Regards,
Customer Support.
I sincerely apologise for the poor service that you have received. If there is any jewellery item that you are requesting please contact head office on ***.
As the Customer Service of NWJ, I wish to assure you that NWJ offers excellent service and customer support at all times.
Kind Regards,
Customer Support.
