PATHETIC

If I could put no star I would. I have been engaged since the 25th of December. I took my ring back to be resized to a size M. it came back a size M and a half, my fiance paid for the resizing and I had to go back once again. I had to wait even longer this time as the jeweler only comes certain days and once again my ring is still an M and a half. so absolutely nothing was done. they refused to give my money back for resizing the ring and all the up and down and waiting they have caused because the manager wouldn't answer her phone. She knew I was going to be there today to collect my ring and knew my problem very well. My ring is now THINNER than ever and I am completely put off a ring that is suppose to bring me happiness. each time I get excited for more dissapointment. my ring is thinned out and weak and ruined and I took it to the place we bought the ring. why? because no one else will touch a ring that is not there's incase something goes wrong and they can't replace it. well something has gone severely wrong and my fiance spent an absolute fortune for this. I want someone to phone me with a solution ASAP as this is not fair to me and absolute pathetic and amateur service. Rather go to a proper jeweler that knows what they doing. this is not the last and I will not stop till this is sorted. PATHETIC