PW
Pamela W
1 reviews | Active since Oct 2022
25 Oct 2022, 09:21
NWJ very rude manager Loch Logan bfn
I went to NWJ recently. But my experience still makes me feel very angry about my experience there. The only reason I am giving two stars is because of the two ladies in the front. They were professional and friendly I was about to buy earrings. Their manager, who came in while we were talking from a smoke break, on the other hand and in front of me spoke to them (the staff) like they were dirt under his feet. Very disturbing and ugly to witness this behaviour. I will never shop there again, this man is rude and arrogant.
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Replies (1)NWJ's replyOfficial
26 Oct 2022, 09:13 Dear Pamela,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
NWJ's reply26 Oct 2022, 09:13
Official
Dear Pamela,
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
