SM
Sisanda M
1 reviews | Active since Jan 2017
17 Jun 2023, 11:03
NWJ Somerset West - Cape Town
Im so disappointed with NWJ Jewellery i got married end of April not even 2 months but the pieces of the diamond are coming out …not happy at all with my ring embarrassed to even wear it because you can see theres a piece missing
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NWJ's replyOfficial
07 Jul 2023, 15:07 Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
NWJ's reply07 Jul 2023, 15:07
Official
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Customer Care