AG
ANKE G
1 reviews | Active since Mar 2019
05 Mar 2019, 15:30
NWJ KOLONNADE NEVER AGAIN
NWJ Kolonnade never in my life again.
we bought my engagement ring and both my wedding bands there, the lady(JENNA) that helped us aid if we want to resize the rings it will be no charge, 1 month later I phoned and said the wedding bands need to be resized what must i do from here, then suddenly the charge me R1000.00. That is crazy you don't tell someone that it will be free of charge and then you charge them. VERY VERY POOR
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NWJ's replyOfficial
06 Mar 2019, 09:34Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
NWJ's reply06 Mar 2019, 09:34
Official
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,
Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .
Trust you find this in order.
Kind regards,