SA
Shaylin A

1 reviews | Active since Mar 2021

24 Feb 2022, 10:58

NWJ HORRIBLE SERVICES

Worst experience ever! Waited 2 weeks for an order, when I finally received it there was a stone missing on the ring. Extremely disappointed in NWJ as they're supposed to be a leading brand. Upon sending them emails , no response, poor generic replies.

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Replies (1)
NWJ
NWJ's reply25 Feb 2022, 11:11
Official
Dear Shaylin.
Thank you for taking the time to correspond with us. We appreciate your feedback and will definitely be looking into this matter.

Please note that your complaint has been logged and your case have been escalated to our Head Office and will we have your concern addressed with the relevant Department .


Trust you find this in order.

Kind regards,